Terms of Service

You accept these Terms by creating an account, clicking to accept, using the Service, or signing an order that incorporates them. If you accept for an organization, you represent that you have authority to bind it. If you lack that authority or do not agree, do not access the Service.

The Service is intended for business and professional use. Customer may appoint administrators to configure workspaces, invite or remove users, set permissions, connect communication channels, access account records, and manage Customer Data. Customer is responsible for its administrators’ actions and for informing authorized users that administrators may control their workspace access and content.

Each authorized user must be at least 18 years old and use an individual account unless Becpt expressly supports a service account. Customer will keep its user list current and promptly remove access that is no longer authorized.

Becpt provides a hosted workspace for teams to organize shared business email, assign ownership, maintain internal context, coordinate tasks, and manage user-triggered account and service notifications. Features may include integrations, search, workflow rules, reporting, and drafting or summarization assistance. Customer remains responsible for reviewing outputs, deciding what to send, and operating its business.

Subject to the Agreement, Becpt grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Service for Customer’s internal business operations. Documentation and usage limits form part of the Service requirements.

Trials, previews, beta features, and evaluation access are provided for assessment only, may be changed or withdrawn at any time, and may have additional limits. Customer must not use evaluation access for production workloads unless Becpt authorizes that use in writing.

Customer and its users must use the Service lawfully, responsibly, and only within authorized workspaces. They must not use, enable, or assist use of the Service to:

• send spam, bulk unsolicited messages, cold email, prospecting email, or messages to purchased, rented, scraped, harvested, or otherwise unlawfully obtained contact lists;
• facilitate phishing, impersonation, credential theft, malware, fraudulent activity, harassment, threats, or abuse;
• store, transmit, or solicit illegal, infringing, deceptive, hateful, or exploitative content;
• bypass access controls, probe or disrupt systems, introduce malicious code, overload the Service, or attempt unauthorized access to data, accounts, networks, or credentials;
• reverse engineer, copy, resell, lease, or provide the Service to third parties except as expressly permitted by law or the Agreement;
• conceal message origin, falsify routing information, evade complaints or opt-outs, or interfere with Becpt’s abuse-prevention controls; or
• use the Service in a way that violates privacy, intellectual property, communications, sanctions, export-control, or other applicable laws.

Becpt may investigate suspected violations and may limit or block offending activity to protect recipients, customers, the Service, and email-delivery infrastructure.

Customer will provide accurate registration information, protect account credentials and authentication factors, use appropriate role-based permissions, and maintain reasonable security for connected systems. Accounts and credentials may not be shared between individuals. Customer must promptly notify support@becpt.com of suspected compromise, unauthorized access, or misuse and cooperate with reasonable remediation.

Customer is responsible for activity performed through its accounts to the extent caused by Customer or its users, including integrations and automated rules they configure. Becpt may require password resets, additional verification, or temporary access restrictions when necessary to address a credible security risk.

“Customer Data” means information submitted to, stored in, transmitted through, or generated from Customer’s use of the Service, including messages, contact records, attachments, instructions, and workspace settings. As between the parties, Customer retains its rights in Customer Data.

Customer grants Becpt a limited right to host, copy, transmit, process, display, and otherwise use Customer Data only as needed to provide, secure, support, and maintain the Service, comply with law, and enforce the Agreement. Customer represents that it has all rights, notices, permissions, and lawful bases needed for Becpt to process Customer Data as instructed. Customer must not submit data it is prohibited from processing or disclosing.

Becpt’s outbound notification model is restricted to user-triggered or account-event transactional messages. Permitted examples include one-time passwords, email verification, password resets, billing receipts, security alerts, and system or account notifications requested by or necessary to serve an authenticated user.

The Service must not be used for cold outreach, unsolicited prospecting, list-based acquisition campaigns, or promotional sends to people who did not directly provide their address and appropriate consent. Customer must accurately identify the sender, honor applicable preferences and opt-outs without delay, keep evidence of consent where required, and monitor complaints and delivery failures. Becpt may suppress delivery or suspend sending when it reasonably detects abuse, elevated complaints, invalid recipients, or risk to sender reputation.

Our Privacy Policy describes how Becpt handles personal information in connection with the Service. Where Becpt processes personal data on Customer’s behalf, Customer acts as controller or business and Becpt acts as processor or service provider, as those terms apply. Each party will satisfy its respective legal obligations and implement reasonable safeguards appropriate to its role.

If applicable law requires additional data-processing terms, the parties will enter an appropriate data processing addendum. Customer is responsible for configuring retention, access, notices, and lawful bases for its users, contacts, and message recipients.

Customer will pay the fees, in the currency and on the schedule stated in an applicable order. Except where the Agreement or law provides otherwise, payment obligations are non-cancelable and fees paid are non-refundable. Overdue undisputed amounts may accrue the lesser of 1.5% per month or the maximum lawful rate, and Becpt may suspend paid access after reasonable notice and an opportunity to cure.

Fees exclude taxes. Customer is responsible for applicable sales, use, value-added, withholding, and similar taxes, excluding taxes based on Becpt’s net income. If withholding is legally required, Customer will provide valid documentation and cooperate on available relief.

Becpt and its licensors own the Service, software, interfaces, documentation, designs, aggregated service metrics, and all related intellectual property. No rights are granted except those expressly stated in the Agreement. Customer may provide suggestions or feedback. Customer grants Becpt a worldwide, perpetual, irrevocable, royalty-free right to use that feedback without identifying Customer or disclosing Customer Confidential Information.

Customer may choose to connect third-party services. Those services are governed by their own terms and privacy practices, and Customer authorizes Becpt to exchange Customer Data with them as directed by Customer. Becpt is not responsible for a third party’s service, acts, omissions, availability, changes, or data handling. Changes by a provider may affect an integration’s operation.

“Confidential Information” means non-public information disclosed by one party that is marked confidential or reasonably should be understood as confidential. It excludes information that the recipient can demonstrate was already lawfully known without restriction, becomes public without breach, is received lawfully from another source, or is independently developed without use of the discloser’s information.

The recipient will protect Confidential Information using at least reasonable care, use it only to perform or exercise rights under the Agreement, and disclose it only to personnel and contractors with a need to know who are bound by protective obligations. A legally compelled disclosure is permitted if the recipient, where lawful, gives prompt notice and reasonable assistance.

Becpt works to keep the Service reliable but does not promise uninterrupted or error-free operation. Maintenance, security events, internet or provider failures, and circumstances beyond reasonable control may affect availability. Becpt may improve, modify, replace, or discontinue features. When a material change substantially reduces core paid functionality, Becpt will provide reasonable notice when practicable.

Either party may terminate the Agreement for a material breach that remains uncured 30 days after written notice, or 10 days after notice of nonpayment. Either party may terminate immediately if the other becomes insolvent or enters a comparable proceeding, subject to applicable law. Customer may also terminate as stated in its order.

Becpt may suspend access or sending immediately to prevent a security threat, unlawful activity, recipient harm, an acceptable-use violation, or material risk to the Service or delivery infrastructure. When reasonable, Becpt will limit the suspension’s scope, notify Customer, and restore access after the issue is resolved. On termination, usage rights end and accrued payment obligations survive.

Customer should export Customer Data before the subscription ends using available Service tools. Following termination, Becpt may provide a limited retrieval period if requested and technically feasible, unless law, security, or the reason for termination prevents access. Becpt may charge reasonable costs for special recovery work disclosed in advance.

After the applicable retrieval and retention periods, Becpt will delete or de-identify Customer Data from active systems in accordance with its retention practices, subject to legal obligations, legitimate security records, and routine backup cycles. Customer is responsible for retaining copies required for its business or legal obligations.

Each party warrants that it has authority to enter the Agreement. Becpt warrants that paid Service will materially conform to its applicable documentation under normal authorized use. Customer’s exclusive remedy for breach of this warranty is for Becpt to use reasonable efforts to correct the nonconformity or, if correction is not commercially reasonable, terminate the affected Service and refund prepaid fees for the unused portion of the affected term.

EXCEPT FOR THE EXPRESS WARRANTY ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, TRIALS, OUTPUTS, AND DOCUMENTATION ARE PROVIDED “AS IS” AND “AS AVAILABLE.” BECPT DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. BECPT DOES NOT WARRANT THAT OUTPUTS ARE COMPLETE OR ACCURATE; CUSTOMER MUST REVIEW THEM BEFORE USE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY. EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF THE AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER FOR THE AFFECTED SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; IF NO FEES WERE PAYABLE, THE CAP IS US$100.

The exclusions and cap do not apply to Customer’s payment obligations, either party’s fraud or willful misconduct, Customer’s acceptable-use violations, or liabilities that cannot lawfully be limited. These limits apply collectively to the Agreement and regardless of legal theory.

Customer will defend Becpt and its personnel against third-party claims arising from Customer Data, Customer’s unlawful or unauthorized use of the Service, Customer’s communications or recipient lists, or Customer’s breach of the acceptable-use or permissions requirements, and will pay resulting damages, settlements, and reasonable legal fees. Becpt will promptly notify Customer, allow Customer to control the defense and settlement, and provide reasonable cooperation at Customer’s expense. A settlement may not admit fault by or impose non-monetary obligations on Becpt without Becpt’s written consent.

California law governs the Agreement without regard to conflict-of-law rules. The state and federal courts located in San Francisco County, California have exclusive jurisdiction, and each party consents to their personal jurisdiction and venue. Either party may seek injunctive or equitable relief in any court with jurisdiction to prevent misuse of intellectual property, Confidential Information, systems, or data.

Each party will comply with laws applicable to its performance under the Agreement. Customer is responsible for its communications, instructions, content, recipient relationships, and use of personal data, including requirements under the GDPR, CAN-SPAM Act, and other privacy, electronic communications, consumer-protection, accessibility, sanctions, and export-control laws where applicable.

Customer will obtain required consent, provide required notices, honor rights and opt-out requests, and avoid misleading headers or sender identities. References to particular laws describe contractual responsibilities and do not represent a certification or guarantee that the Service alone makes Customer compliant.

Becpt may update these Terms to reflect Service changes, legal requirements, or risk controls. Becpt will post the updated Terms with a new effective date and provide reasonable advance notice of material changes through the Service or account contact information. Changes will not apply retroactively unless required by law. Continued use after the effective date constitutes acceptance; if Customer objects, it must stop using the Service and exercise any termination right available under the Agreement.

Becpt may send operational or legal notices to Customer’s account email, through the Service, or to an address listed on an order. Customer must keep its notice contacts current. Formal legal notices to Becpt must be sent by email to support@becpt.com and by recognized delivery service to the postal address in the Contact section. Notice is effective on receipt, except that an email is effective when delivered without a failure notice.

If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain effective. Waiver must be in writing and is not a continuing waiver. Customer may not assign the Agreement without Becpt’s prior written consent, except in connection with a merger or sale of substantially all assets if the assignee is not a competitor and assumes the Agreement. Becpt may assign the Agreement in connection with a reorganization, merger, acquisition, or sale of assets, or to an affiliate.

The parties are independent contractors; the Agreement creates no agency, partnership, fiduciary, franchise, or employment relationship. Neither party is liable for delay caused by events beyond reasonable control, excluding payment obligations. Headings are for convenience. “Including” means “including without limitation.” Electronic signatures and copies are effective. The Agreement is the entire agreement about the Service and supersedes prior or contemporaneous proposals and communications. An order controls over these Terms only where it expressly identifies the provision it overrides.

Questions, complaints, security reports, and legal notices may be directed to: